The following Oran
Mutual Telephone Company disclosures are in reference to the FCC Open Internet
Rules.
Service Offerings
Oran Mutual Telephone Company via the Oran Mutual
Telephone Company brand directly offers broadband ISP services through
NETINS in its markets. Please visit the Oran
Mutual Telephone Company website to check availability, speed options
and pricing.
Performance
INS
is the internet upstream provider for Oran
Mutual Telephone Company. INS offers a speed test site to any user or
customer. It can be accessed here: INS Speed Test or http://netins.net/speed.htm. These tests are heavily dependent on a customer's home network
configuration, modem, and computers, and therefore do not reflect the
performance of the Oran Mutual Telephone Company network only.
Your Internet Service
Speeds
Oran Mutual Telephone Company provides
residential and commercial customers with a variety of high speed Internet
plans from which to choose, ranging from our initial tier (with download speeds
up to 6 megabits per second ("Mbps"), and upload speeds up to 512
kilobits per second ("kbps")) to our top tier (with download speeds
up to 50 Mbps, and upload speeds to 25 Mbps). Oran
Mutual Telephone Company provisions its
customers' modems and engineers its network to ensure that its customers can
enjoy the speeds to which they subscribe. However, Oran Mutual Telephone Company does not guarantee that a customer will actually achieve
those speeds at all times. Without purchasing an expensive, dedicated Internet
connection, no Internet Service Provider ("ISP") can guarantee a
particular speed at all times to a customer. Oran
Mutual Telephone Company advertises its speeds
as "up to" a specific level based on the tier of service to which a
customer subscribes.
The "actual" speed that a customer
will experience while using the Internet depends upon a variety of conditions,
many of which are beyond the control of an ISP such as Oran Mutual Telephone
Company. These
conditions include:
1.
Performance of a customer's computer, including its age,
processing capability, its operating system, the number of applications running
simultaneously, and the presence of any adware and viruses.
2.
Type of connection between a customer's computer and modem. For example, wireless
connections may be slower than direct connections into a router or modem.
Wireless connections also may be subject to greater fluctuations, interference
and congestion. Oran Mutual Telephone Company
does not recommend wireless modem connections for use with its higher speed
tiers as many wireless connections do not perform at the speeds delivered by
these tiers.
3.
The distance packets travel (round trip time of packets) between a customer's
computer and its final destination on the Internet, including the number and
quality of the networks of various operators in the transmission path. The
Internet is a "network of networks." A customer's connection may
traverse the networks of multiple providers before reaching its destination,
and the limitations of those networks will most likely affect the overall speed
of that Internet connection.
4.
Congestion or high usage levels at the website or
destination.
If a large number of visitors are accessing a site or particular destination at
the same time, your connection will be affected if the site or destination does
not have sufficient capacity to serve all of the visitors efficiently.
5.
Gating of speeds or access by the website or destination. In order to control
traffic or performance, many websites limit the speeds at which a visitor can
download from their site. Those limitations will carry through to a customer's
connection.
6.
The performance of the modem you have installed. Modem performance may
degrade over time, and certain modems are not capable of handling higher
speeds.
This is the reason that Oran Mutual Telephone
Company, like
all other ISPs, advertises speeds as "up to" a particular level, and
does not guarantee them.
There are other speed tests that measure
Internet performance. We have provided links to a few of these sites below for
your reference. Please note, however, that all speed tests have biases and
flaws. Each of these tests measures limited aspects of an ISP's speed and
therefore must be seen as a guide rather than definitive measurements of
performance.
·
http://netalyzr.icsi.berkeley.edu
·
http://www.broadband.gov/qualitytest/about/
Latency
Latency is another
measurement of Internet performance. Latency is the time delay in transmitting
or receiving packets on a network. Latency is primarily a function of the
distance between two points of transmission, but also can be affected by the
quality of the network or networks used in transmission. Latency is typically
measured in milliseconds, and generally has no significant impact on typical
everyday Internet usage. As latency varies based on any number of factors, most
importantly the distance between a customer's computer and the ultimate
Internet destination (as well as the number and variety of networks your
packets cross), it is not possible to provide customers with a single figure
that will define latency as part of a user experience.
Congestion Management
Oran Mutual Telephone Company does not implement any congestion management techniques. Oran Mutual Telephone Company operates our
network to accommodate the necessary traffic requirements. In the event of
congestion, all traffic is classified as best effort.
Our congestion management approach will change over time, as we
continue to study and enhance our practices and as new technologies emerge. In
the meantime, we will continue to invest in our network in accordance with our
normal course of business operations, which includes installing technology that
will increase the speed and capacity of our services.
Content, Applications,
Service and Device Providers
As
a full service Internet Service Provider, Oran
Mutual Telephone Company delivers a variety of Internet-based
applications. These include:
Oran Mutual Telephone Company does not discriminate any customer traffic. Oran Mutual Telephone Company utilizes the
network management techniques that are equal and standard across all user
applications. We do not modify our network to make our directly served
applications perform better than applications a user would access over the
general Internet. For example, Oran Mutual
Telephone Company does not manipulate our network to perform better for
customers accessing Oran Mutual Telephone
Company email servers versus Oran Mutual
Telephone Company customers accessing Google’s gmail.
The
network management practices employed by Oran
Mutual Telephone Company do not differ between our directly offered
applications to those general applications offered over the Internet.
Security Measures
In
the event of Denial of Service (DoS), Distributed Denial of Service (DDoS)
attack, spoofing or other malicious traffic, Oran
Mutual Telephone Company will implement inbound and outbound filtering
on specific hosts. These actions will be performed to ensure reliability and
availability of the Oran Mutual Telephone
Company Network. These actions will not be utilized for normal Internet
applications and traffic.
NOTE: INS may perform this action on
behalf of Oran Mutual Telephone Company
equipment that is managed by INS.
Oran Mutual
Telephone Company has provided this
privacy statement in order to demonstrate our firm commitment to your privacy.
The following policy discloses our information gathering and dissemination
practices for Oran Mutual Telephone
Company.
Oran Mutual
Telephone Company is the sole owner of
the information collected on its website.
Oran Mutual
Telephone Company does not collect
personal information such as names, e-mail addresses, postal addresses, or
telephone numbers. Since we do not collect any personal information on this Web
site, we do not share any personal information with any third parties nor do we
use any personal information for any purposes.
As noted above, we
do not collect any personal information on this Web site. We do, however,
collect and store information about your Internet connection when you visit our
Web site to read or download information, such as reports, news, etc. We use
this information to track Web site use, measure site traffic, and improve site
navigation and information. We collect information that identifies:
·
The name of the
domain you access the Internet with.
·
The type of web
browsing software you use to view our site.
·
The date and time
of your access.
·
The platform you
are using (i.e. Windows, Macintosh or Unix).
This information
is never sold, given or disclosed to third parties. This information is used
internally to administer our web site, provide better services to the public,
and provide aggregate traffic statistics to Oran Mutual Telephone Company staff.
No personal information is collected.
Additionally, this
site contains links to other sites. Oran
Mutual Telephone Company is not
responsible for the privacy practices or the content of such Web sites unless
operated directly by Oran Mutual
Telephone Company. We encourage you to note when you leave our
website and read the privacy statements of each website that collects
personally identifiable information.
By using this
service, you agree that you have read, understand and will abide, and be bound,
by the terms of this Web Site Privacy and Policies ("Terms"). If you
do not agree to these Terms, please do not use the Oran Mutual Telephone Company web site. These Terms shall be governed in all
respects in accordance with the laws of the State of Iowa without regard to the
conflict or choice of law rules thereof. Courts sitting in the State of Iowa,
federal and state, shall have exclusive jurisdiction over any dispute arising
hereunder.
Oran Mutual
Telephone Company reserves the right to
change, modify or update this statement at any time without notice.
If you have any
questions about this privacy statement, the practices of this site, or your
dealings with Oran Mutual Telephone
Company, you may contact us at the
following:
Oran Mutual Telephone Company
5038 Main Street
Oran, Iowa 50664
Phone: 319-638-6006
Fax: 319-638-5141